A paraplegic athlete is suing Luton Airport in the UK after he was "forced to crawl" through the terminal and out the exit.
In August 2017, Justin Levene arrived at the airport only to be told his self-propelling wheelchair was left behind on a flight.
Footage and images released on Friday show Mr Levene dragging himself around the airport. When he reached the exit, he used a luggage trolley to push himself to a taxi.
The 30-year-old competes in wheelchair marathons around the world and is a disability rights activist.
Justin Levene on a luggage trolley. Source: Justin Levene via BBC
Staff offered him a high-backed wheelchair, but Mr Levene said it was inadequate.
"What they offered me wasn't a wheelchair - these things are on shopping trolley wheels," he told the Evening Standard.
"There is no way you can propel yourself on one, you have to be pushed on someone else, and that's what this was all about.
"Someone who isn't aware of what it's like to use a wheelchair won't understand how important your independence is to you. It was humiliating."
Mr Levene also said staff had insisted in trying to strap him down.
"I wouldn't have been able to adjust myself, and would have been at risk of getting a pressure sore," he told the BBC.
"No-one should be put in the position that they are forced to crawl through the airport or drag themselves along the floor."
Mr Levene told the BBC he is suing Luton Airport, as it "did not give adequate disability equality and awareness training to those responsible for providing mobility assistance".
In a statement Luton Airport said "on discovering that Mr Levene's flight had arrived without his wheelchair, our teams worked hard to find a solution, offering Mr Levene an assisted wheelchair as a temporary replacement.
"Mr Levene declined all offers of help as he deemed them unacceptable.
"While we apologise if Mr Levene was dissatisfied with the service he received, we are satisfied that our agents and staff did all they could in difficult circumstances."
