Social media giants face legal duty to protect Australians from online harm

A digital duty of care proposal has been unveiled, which would ensure social media companies take more steps to ensure user safety.

A woman in a grey blazer speaks into microphones.

Minister for Communications Michelle Rowland says it is reasonable for social media companies to be legally responsible for the safety of their users. Source: AAP / Mick Tskias

Social media platforms will be legally required to protect Australians from online harm under a digital duty of care proposal.

Online platforms would be required to take reasonable steps to prevent foreseeable harm to users under the federal government's plan.

Communications Minister Michelle Rowland unveiled the proposal during a speech at the Sydney Institute on Wednesday night.
Rowland said the obligations of social media companies would constantly change as new issues emerged online, with the duty of care not being a case of 'set and forget'.

"A duty of care is a common law concept and statutory obligation that places a legal obligation to take reasonable steps to protect others from harm," she said.

"It is a proven, workable and flexible model. This, as part of a growing global effort, will deliver a more systemic and preventative approach to making online services safer and healthier."

Government preparing to legislate social media ban

, with legislation to be introduced to parliament later in November.

The digital duty of care was a key recommendation of a review of the Online Safety Act, which was handed to the federal government in October and has yet to be publicly released.

The statutory review of the online safety laws was brought forward by a year.
The proposal for a digital duty of care would bring Australia into line with approaches to online platforms seen in the United Kingdom and Europe.

Sites such as Facebook, X and Instagram would have proactive obligations to keep users safe.

Rowland said the changes would place a greater focus on the mental wellbeing of social media users.

"Where platforms seriously and systematically breach their duty of care, we will ensure the regulator can draw on strong penalty arrangements."

Share
Published 14 November 2024 8:53am
Source: AAP



Share this with family and friends


Get SBS News daily and direct to your Inbox

Sign up now for the latest news from Australia and around the world direct to your inbox.

By subscribing, you agree to SBS’s terms of service and privacy policy including receiving email updates from SBS.

Download our apps
SBS News
SBS Audio
SBS On Demand

Listen to our podcasts
An overview of the day's top stories from SBS News
Interviews and feature reports from SBS News
Your daily ten minute finance and business news wrap with SBS Finance Editor Ricardo Gonçalves.
A daily five minute news wrap for English learners and people with disability
Get the latest with our News podcasts on your favourite podcast apps.

Watch on SBS
SBS World News

SBS World News

Take a global view with Australia's most comprehensive world news service
Watch the latest news videos from Australia and across the world